Please keep in mind the following information:

We want you to be happy with your purchase. However, if you are not completely satisfied,
you have the option to return or exchange your item. 

Return Policy

If you change your mind You can return any purchase within 14 days of receiving it. The product must be unused and in its original packaging, meaning it should be undamaged, clean, and sellable as new. Please include the receipt, invoice, or order confirmation with the return, and state the reason for the return. Once approved, we will refund the total amount using the original payment method. You will be responsible for return shipping. Returns are usually processed within 1-3 business days.

Flat rate return fees

Sweden: 150sek
Within the EU: 300sek (30€)
Rest of the world: 500sek (50€)

Mail your return to the following address:

GABUCCI
Nybrogatan 14
11439
Stockholm
SWEDEN

Exchanges

We offer a 14-day exchange policy for unused goods. Please contact customer service at webshop@gabuccistore.com or call +46–8–678 07 30 for assistance in finding the right product. You will be responsible for return shipping costs.

We recommend sending the package with tracking to ensure smooth shipment handling. The order remains your responsibility until it is safely delivered to us.

Claims

If you discover a fault or defect in your ordered product, please notify us within 14 days. Email our customer service with your complaint before returning the item. For approved claims, we will refund the total amount of the return or the full order amount and cover the return postage.

Invalid Returns

If you are unsure about your exchange or return rights, please contact our customer service. Invalid returns will be sent back to you, and you will need to pay for the postage in advance.

Returns from outside the EU

If you are returning an order from outside the European Union, please contact us, and we will provide you with a return slip. The flat-rate return fee is 500 SEK (50€), ensuring the parcel is marked as a return and includes the original sender ID, original tracking number, and EORI number: SE556483344901. This helps prevent any additional customs charges for you.