Need help?
Frequently Asked Questions
Our customer service is available on weekdays, from Monday to Friday. You can reach out to us via email at any time, and we will respond as quickly as possible. If you prefer to speak with us directly, you can call us on weekdays between 10:00 AM and 6:00 PM CET, and we will assist you in the best way we can.
Please have your order number ready when contacting us to expedite the assistance process.
Email: webshop@gabuccistore.com
Phone: +46–8–678 07 30
Our products are usually produced on a small scale, so they can sell out quickly. Since many of our suppliers are small, there may be long lead times. However, please reach out to us and we will do our best to assist you.
Products returned within 14 days will be made available for purchase on the website after we have received and checked them.
Email: webshop@gabuccistore.com
Phone: +46–8–678 07 30
Please refer to our Returns & Exchanges page for a guide on how to return goods.
Follow the instructions to return the goods. Place a new order via the website for your desired replacement item to prevent stock shortages and ensure the fastest service. Your orders will be handled separately.
Sometimes we run free shipping promotions. Sign up for our email list to receive updates on upcoming promotions. Please note that free shipping will be applied to your order at checkout.
If you forget your password, visit the profile page, click the reset button, and follow the instructions.